Privacy Policy

At Oddly Creative Studio ("we", "us", "our"), we are committed to protecting your personal data and respecting your privacy in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 of India. This policy explains how we collect, use, and safeguard your personal information.

1. Data We Collect

We collect personal data necessary to provide our services and deliver physical products to you. This includes:

• Identity & Contact Data: Name, email address, phone number, and delivery address.
• Transaction Data: Details about payments (processed securely via Razorpay) and products purchased.
• Technical Data: Minimal session data necessary for maintaining your shopping cart and account security.

2. Purpose of Collection

Your data is processed strictly for the following purposes:

• Fulfilling and delivering your 3D printed orders.
• Communicating important order updates (e.g., shipping tracking).
• Managing returns, refunds, or customer support queries.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share necessary data with trusted partners strictly to fulfill our services:

• Logistics Partners: Delivery services to ship your physical order.
• Payment Gateways: Razorpay for secure payment processing.

4. Your Rights (Data Principal Rights)

Under the DPDP Act, you have the right to:

• Access: Request a summary of the personal data we process about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data when it is no longer required for the purpose it was collected (subject to legal/accounting retention requirements).
• Withdrawal of Consent: Withdraw your consent for future data processing through your account dashboard.

5. Grievance Redressal

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Grievance Officer: